How to buy defective Nike shoes is easier than you might think. If you’re looking for a way to snag high-quality footwear at a lower price, defective Nike shoes can be a great option. Here’s the quick answer:

  1. Check Nike’s Refurbished section on their website.
  2. Visit selected physical stores offering refurbished products.
  3. Browse online marketplaces for discounted or slightly imperfect Nikes.

Nike offers a robust program for buying defective yet still highly wearable shoes, supported by a two-year warranty against material or workmanship flaws. You can also find these deals at various Nike Refurbished outlets, both online and in select physical stores.

My name is Eric Neuner, founder of NuShoe Inc., America’s finest shoe repair firm. I’ve spent years in the industry pioneering methods to correct and refurbish footwear, including dealing with defective Nike shoes.

Steps to Buy Defective Nike Shoes - how to buy defective nike shoes infographic infographic-line-3-steps

Understanding Defective Nike Shoes

When it comes to buying defective Nike shoes, it’s crucial to understand what qualifies as a defect, the types of imperfections you might encounter, and the warranty that backs your purchase.

Types of Defective Nike Shoes

Defective Nike shoes come in various conditions, each with its own level of wear and tear. Here’s a quick breakdown:

  • Like New: These shoes have been returned but show minimal to no signs of wear. They might have been tried on or used once.

  • Gently Worn: These shoes have been worn a few times and show light signs of use, such as minor scuff marks or slight creasing.

  • Slightly Imperfect: These shoes might have small cosmetic flaws like color variations or minor stitching issues. However, they are still functional and structurally sound.

All refurbished shoes go through a hand-inspection process to ensure they meet Nike’s quality standards before being resold.

Nike’s 2-Year Warranty

Nike stands behind their products, including their refurbished items. If your defective Nike shoes develop a material or workmanship flaw within two years of the manufacture date, you can return them for a full refund.

Warranty Details

  • Coverage: The warranty covers any material or workmanship flaws not described in the product details at the time of purchase.

  • Return Process: If you encounter an issue, simply return the shoes to Nike. The return information is usually included on the label, hang tag, or warranty card that came with the item.

Nike Warranty - how to buy defective nike shoes

This robust warranty ensures that even when you buy defective shoes, you’re still getting a product that Nike stands behind. This adds a layer of confidence to your purchase and ensures you can shop with peace of mind.

Next, let’s dive into the specifics of how to buy defective Nike shoes, including where to find them and tips for making the best purchase.

How to Buy Defective Nike Shoes

Nike Refurbished Program

Nike has rolled out its Nike Refurbished program to give gently worn, like-new, and slightly imperfect shoes a second life. These shoes are hand-inspected and refurbished to ensure they meet certain quality standards.

Refurbished Conditions:

  • Like New: Perfect or near-perfect condition with no signs of wear or flaws.
  • Gently Worn: Great condition with visible light wear or slight imperfections.
  • Slightly Imperfect: No signs of wear but may have minor defects like stains or discoloration.

You can find these refurbished shoes at select Nike Factory outlet stores, Nike Unite, and Nike Community stores. The refurbished items are sold at a discount, making them an affordable option for buyers.

Online Marketplaces

For those who prefer shopping online, Nike has introduced the Nike Refurbished Digital Pilot. This limited online experience allows customers to purchase refurbished products directly from the website.

Purchase Process:

  1. Visit the Website: Go to the Nike Refurbished section on the Nike website.
  2. Browse Products: Look through the available refurbished items.
  3. Select and Purchase: Choose your desired product and complete the purchase.

That the return policy for online purchases may differ from in-store purchases. Always check the return guidelines before completing your order.

Physical Stores

If you prefer to see and try the shoes before buying, you can visit select Nike stores that offer refurbished footwear.

Store Locator:

  • Use the Nike Store Locator to find a store near you that offers refurbished products.
  • Some stores known to offer refurbished items include locations in East LA, Elmwood, Fort Worth, and more.

In-Store Experience:

  • Inspection: Refurbished shoes are inspected and graded by a team of experts.
  • Try Before You Buy: You can try on the shoes to ensure they fit and meet your expectations.
  • Ask Questions: Store staff can provide additional information about the refurbishment process and the condition of the shoes.

By understanding the different avenues available for purchasing defective Nike shoes, you can make an informed decision that fits your needs and budget.

Next, let’s explore the benefits of buying defective Nike shoes, including cost savings, sustainability, and quality assurance.

Benefits of Buying Defective Nike Shoes

Cost Savings

One of the biggest perks of buying defective Nike shoes is cost savings. These shoes are often sold at discounted prices, making them a budget-friendly option for many consumers. For example, Nike Refurbished items are typically priced lower than their brand-new counterparts, allowing you to get high-quality footwear without breaking the bank.

Nike’s refurbishment program ensures that you get value for your money. The shoes are hand-inspected and refurbished to meet stringent quality standards, so you’re not sacrificing quality for cost.


Buying defective Nike shoes also contributes to sustainability. When you purchase refurbished shoes, you are supporting Nike’s efforts in recycling and reducing waste. Nike’s Move to Zero initiative aims to divert 100% of material waste back into the supply chain by 2025.

Refurbishing and reselling shoes helps keep them out of landfills, which is a significant step towards a greener planet. According to a Retail Dive article, Nike is focused on making its materials more sustainable, with 78% of products already containing some recycled material. This not only reduces waste but also lessens the environmental impact.

Quality Assurance

While the shoes are sold at a discount, they don’t compromise on quality. Each pair in the Nike Refurbished program is hand-inspected and refurbished to high standards. This means you get shoes that are almost as good as new, but at a fraction of the cost.

Moreover, Nike stands behind the quality of its refurbished products. If your refurbished item develops a material or workmanship flaw within two years of the manufacture date, you can return it for a full refund, as stated in their return policy. This level of quality assurance gives you peace of mind, knowing that you’re getting a reliable product.

By choosing to buy defective Nike shoes, you not only save money but also contribute to a more sustainable future while still enjoying high-quality footwear.

Frequently Asked Questions about Buying Defective Nike Shoes

Can you return Nike shoes if they are defective?

Yes, you can return defective Nike shoes. Nike has a clear return policy for defective products. If your Nike Refurbished item develops a material or workmanship flaw within two years of the manufacture date, you can return it for a full refund. This return process ensures you’re not stuck with a defective product, giving you peace of mind.

For the fastest service, you should contact the carrier directly if your package has not arrived on time. Sometimes carrier tracking information updates prematurely, and your package could be delivered within 24 hours. If it’s after your estimated delivery date, contact the carrier (FedEx) for more information.

What does Nike do with returned shoes?

Nike has a robust refurbishment process for returned shoes. When shoes are returned, they are inspected and categorized based on their condition. Items that can be restored to “as close to new condition as possible” are cleaned and refurbished for resale as part of the Nike Refurbished program. Those that can’t be refurbished to that level are either donated to community partners or recycled into materials and products through the Nike Grind program. This approach helps reduce waste and supports Nike’s sustainability goals.

Can you exchange old Nikes for new ones?

Currently, Nike does not have a program that allows you to exchange old Nikes for new ones directly. However, they do encourage you to donate or responsibly recycle your old footwear. While you can’t exchange old shoes for new ones, you can take advantage of Nike’s two-year warranty on defective products. If your shoes develop a flaw within this period, you can return them for a full refund, provided you have the receipt and the defect is covered under their warranty details. This policy ensures that you get value for your purchase while contributing to a more sustainable future.

For more on Nike’s exchange policy and warranty details, refer to the label, hang tag, or warranty card that came with your item.


When it comes to buying defective Nike shoes, understanding the return policies and options available to you is crucial. But what if you need to repair or maintain your shoes? That’s where NuShoe Inspect & Correct comes in.

NuShoe Inspect & Correct is a top-tier provider in San Diego, California. We specialize in shoe repairs and quality control, ensuring your footwear remains in excellent condition. Our team is dedicated to providing fast turnaround times without compromising on quality. Whether you need a simple fix or a detailed inspection, we treat each pair with the utmost care.

Our services are not only efficient but also budget-friendly. We understand that your shoes are an investment, and we aim to extend their lifespan without breaking the bank. This makes us the go-to choice for both individuals and businesses looking for reliable shoe repair services.

Why Choose NuShoe Inspect & Correct?

  • Quality Control: We adhere to stringent quality standards, ensuring every shoe meets our high criteria before it leaves our shop.
  • Fast Turnaround: We know how important your shoes are to your daily life. That’s why we work quickly to return them to you in top condition.
  • Low Prices: Our services are affordable, making it easy to maintain your footwear without spending a fortune.

For more information on how we can help you keep your shoes in perfect condition, visit our service page.

In conclusion, buying defective Nike shoes can be a smart choice if you know how to navigate the return policies and take advantage of services like NuShoe Inspect & Correct. Trust us to keep your steps comfortable and your shoes in prime condition.